Frequently asked questions

We have Australia's largest health insurance broker panel to choose from, including 18 different health insurance brands, and can compare against every product in the market.

Absolutely. The insurers pay itsmyhealth a commission when you join, so it costs you nothing and policies cost the same as buying direct - with the difference being that you have more choice and a recommendation based on maximising value for you!

100%. While itsmyhealth are paid a commission by the health funds when you join, our Advisors paid in the same way regardless of which provider they recommend, so their number one priority is finding you the product that best fits your need - even if it's the one you're currently covered by. itsmyhealth is a signatory to the Private Health Insurance Intermediaries Code of Conduct.

No, you don't need to re-serve waiting periods for an equivalent level of cover. This will be recognised by your health fund and you'll be covered straight away. If you're adding a new service or upgrading, then you will generally need to serve waiting periods for the new or upgraded services.

If you're wondering whether you need health insurance or whether your current policy is the right one, speak to one of our experts on 1300 739 632. Otherwise, check out our Health Insurance Hub for the latest health insurance guides, tips and articles to keep yourself up-to-date.

There are 38 registered health funds in Australia, and with thousands of product combinations available to purchase, finding the right one can be an overwhelming task. Using a service like itsmyhealth is a simple, efficient way to find a policy that meets your needs while maximises the value you receive.